feat(ui): rediseño integral de UI/UX de la aplicación (navbar, sidebar offcanvas, KPIs, tablas y chat de tickets)
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+179
-64
@@ -1,87 +1,202 @@
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<%- include('../partials/header') %>
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<% title = 'Admin Dashboard'; %>
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<% title = 'Panel de Administración'; %>
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<%
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const abiertosCount = stats.find(s => s.status === 'abierto') ? stats.find(s => s.status === 'abierto').total : 0;
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const progresoCount = stats.find(s => s.status === 'en_progreso') ? stats.find(s => s.status === 'en_progreso').total : 0;
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const cerradosCount = stats.find(s => s.status === 'cerrado') ? stats.find(s => s.status === 'cerrado').total : 0;
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%>
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<!-- Alertas Flash -->
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<% if (success_msg && success_msg.length > 0) { %>
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<% success_msg.forEach(msg => { %>
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<div class="alert alert-success alert-dismissible fade show mt-3"><%= msg %><button type="button" class="btn-close" data-bs-dismiss="alert"></button></div>
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<div class="alert alert-success alert-dismissible fade show rounded-3 border-0 shadow-sm mb-3" role="alert">
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<div class="d-flex align-items-center">
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<i class="fas fa-check-circle me-2 fs-5 text-success"></i>
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<div><%= msg %></div>
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</div>
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<button type="button" class="btn-close" data-bs-dismiss="alert"></button>
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</div>
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<% }) %>
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<% } %>
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<% if (error_msg && error_msg.length > 0) { %>
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<% error_msg.forEach(msg => { %>
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<div class="alert alert-danger alert-dismissible fade show mt-3"><%= msg %><button type="button" class="btn-close" data-bs-dismiss="alert"></button></div>
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<div class="alert alert-danger alert-dismissible fade show rounded-3 border-0 shadow-sm mb-3" role="alert">
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<div class="d-flex align-items-center">
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<i class="fas fa-exclamation-triangle me-2 fs-5 text-danger"></i>
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<div><%= msg %></div>
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</div>
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<button type="button" class="btn-close" data-bs-dismiss="alert"></button>
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</div>
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<% }) %>
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<% } %>
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<div class="d-flex justify-content-between align-items-center pt-3 pb-2 mb-3 border-bottom">
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<h1 class="h2">Dashboard Administrativo</h1>
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</div>
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<div class="row mb-4">
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<div class="col-md-3 mb-3">
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<div class="card text-white bg-primary">
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<div class="card-body text-center">
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<h5><i class="fas fa-users"></i> Usuarios</h5>
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<h2><%= users.length %></h2>
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</div>
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<!-- Cabecera de Página -->
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<div class="page-header d-flex flex-wrap justify-content-between align-items-center gap-3 mb-4">
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<div>
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<div class="d-flex align-items-center gap-2 mb-1">
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<h1 class="page-title h3 mb-0">Dashboard Administrativo</h1>
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<span class="badge bg-danger bg-opacity-10 text-danger border border-danger border-opacity-25 rounded-pill px-2.5 py-1" style="font-size: 0.75rem;">
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Administración Tenant
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</span>
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</div>
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<p class="text-muted small mb-0">Visión global de rendimiento, gestión de agentes, tickets y catálogo de departamentos.</p>
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</div>
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<div class="col-md-3 mb-3">
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<div class="card text-white bg-success">
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<div class="card-body text-center">
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<h5><i class="fas fa-ticket"></i> Tickets</h5>
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<h2><%= tickets.length %></h2>
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</div>
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</div>
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</div>
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<div class="col-md-3 mb-3">
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<div class="card text-white bg-info">
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<div class="card-body text-center">
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<h5><i class="fas fa-building"></i> Departamentos</h5>
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<h2><%= departments.length %></h2>
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</div>
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</div>
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</div>
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<div class="col-md-3 mb-3">
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<div class="card text-white bg-warning">
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<div class="card-body text-center">
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<h5><i class="fas fa-spinner"></i> Abiertos</h5>
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<h2><%= stats.find(s => s.status === 'abierto') ? stats.find(s => s.status === 'abierto').total : 0 %></h2>
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</div>
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</div>
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<div class="d-flex align-items-center gap-2">
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<a href="/admin/users/create" class="btn btn-outline-primary btn-sm d-inline-flex align-items-center gap-1.5 rounded-pill px-3 shadow-sm">
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<i class="fas fa-user-plus"></i>
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<span>Nuevo Usuario</span>
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</a>
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<a href="/agent/dashboard" class="btn btn-primary btn-cta btn-sm d-inline-flex align-items-center gap-1.5 shadow-sm">
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<i class="fas fa-inbox"></i>
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<span>Ver Bandeja</span>
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</a>
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</div>
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</div>
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<div class="row">
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<div class="col-md-6 mb-3">
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<div class="card">
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<div class="card-header"><h5>Últimos Tickets</h5></div>
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<div class="card-body">
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<div class="table-responsive">
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<table class="table table-sm">
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<thead><tr><th>#</th><th>Asunto</th><th>Usuario</th><th>Estado</th></tr></thead>
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<tbody>
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<% tickets.slice(0, 5).forEach(t => { %>
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<tr>
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<td>#<%= t.id %></td>
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<td><%= t.asunto %></td>
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<td><%= t.usuario_nombre || '' %></td>
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<td><span class="badge bg-<%= t.status === 'abierto' ? 'success' : t.status === 'en_progreso' ? 'primary' : 'secondary' %>"><%= t.status %></span></td>
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</tr>
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<% }) %>
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</tbody>
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</table>
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<!-- Tarjetas KPI -->
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<div class="row g-3 mb-4">
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<div class="col-6 col-lg-3">
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<div class="kpi-card">
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<div class="d-flex align-items-center justify-content-between mb-2">
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<span class="kpi-label">Equipo / Usuarios</span>
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<div class="kpi-icon-box bg-primary-subtle text-primary">
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<i class="fas fa-users"></i>
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</div>
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</div>
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<div class="kpi-value"><%= users.length %></div>
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<div class="kpi-subtext text-muted">Cuentas activas en la empresa</div>
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</div>
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</div>
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<div class="col-md-6 mb-3">
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<div class="card">
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<div class="card-header"><h5>Accesos Rápidos</h5></div>
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<div class="card-body">
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<div class="list-group">
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<a href="/admin/users" class="list-group-item list-group-item-action"><i class="fas fa-users"></i> Gestionar Usuarios</a>
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<a href="/admin/departments" class="list-group-item list-group-item-action"><i class="fas fa-building"></i> Gestionar Departamentos</a>
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<a href="/agent/dashboard" class="list-group-item list-group-item-action"><i class="fas fa-tasks"></i> Ver Todos los Tickets</a>
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<div class="col-6 col-lg-3">
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<div class="kpi-card">
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<div class="d-flex align-items-center justify-content-between mb-2">
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<span class="kpi-label">Total Tickets</span>
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<div class="kpi-icon-box bg-info-subtle text-info">
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<i class="fas fa-ticket-alt"></i>
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</div>
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</div>
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<div class="kpi-value text-info"><%= tickets.length %></div>
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<div class="kpi-subtext text-muted">Casos registrados</div>
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</div>
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</div>
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<div class="col-6 col-lg-3">
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<div class="kpi-card">
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<div class="d-flex align-items-center justify-content-between mb-2">
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<span class="kpi-label">Departamentos</span>
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<div class="kpi-icon-box bg-purple-subtle text-purple" style="color: #7c3aed; background: rgba(124, 58, 237, 0.1);">
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<i class="fas fa-network-wired"></i>
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</div>
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</div>
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<div class="kpi-value" style="color: #7c3aed;"><%= departments.length %></div>
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<div class="kpi-subtext text-muted">Áreas de atención configuradas</div>
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</div>
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</div>
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<div class="col-6 col-lg-3">
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<div class="kpi-card">
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<div class="d-flex align-items-center justify-content-between mb-2">
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<span class="kpi-label">Tickets Pendientes</span>
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<div class="kpi-icon-box bg-warning-subtle text-warning">
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<i class="fas fa-hourglass-half"></i>
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</div>
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</div>
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<div class="kpi-value text-warning"><%= abiertosCount %></div>
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<div class="kpi-subtext text-muted">Abiertos sin resolución</div>
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</div>
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</div>
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</div>
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<!-- Grid de Paneles: Últimos Tickets & Departamentos -->
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<div class="row g-4">
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<!-- Columna Izquierda: Últimos Tickets -->
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<div class="col-lg-7">
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<div class="app-card h-100">
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<div class="app-card-header p-3 border-bottom d-flex align-items-center justify-content-between">
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<div class="d-flex align-items-center gap-2">
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<i class="fas fa-history text-primary"></i>
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<h5 class="mb-0 fw-bold" style="font-size: 0.92rem;">Últimas Incidencias Registradas</h5>
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</div>
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<a href="/agent/dashboard" class="small text-decoration-none text-primary fw-semibold" style="font-size: 0.78rem;">
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Ver todos <i class="fas fa-arrow-right ms-1"></i>
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</a>
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</div>
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<div class="table-responsive">
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<table class="table app-table mb-0">
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<thead>
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<tr>
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<th style="width: 70px;">ID</th>
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<th>Asunto</th>
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<th>Estado</th>
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<th>Fecha</th>
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<th class="text-end">Acción</th>
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</tr>
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</thead>
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<tbody>
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<% if (tickets.length === 0) { %>
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<tr><td colspan="5" class="text-center py-4 text-muted">No hay tickets registrados</td></tr>
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<% } %>
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<% tickets.slice(0, 6).forEach(t => { %>
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<tr>
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<td><span class="badge bg-light text-dark border">#<%= t.id %></span></td>
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<td>
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<div class="fw-semibold text-dark text-truncate" style="max-width: 220px;"><%= t.asunto %></div>
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<small class="text-muted"><%= t.usuario_nombre %></small>
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</td>
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<td>
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<% if (t.status === 'abierto') { %>
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<span class="status-pill status-abierto"><span class="status-dot"></span>Abierto</span>
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<% } else if (t.status === 'en_progreso') { %>
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<span class="status-pill status-en-progreso"><span class="status-dot"></span>En Progreso</span>
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<% } else { %>
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<span class="status-pill status-cerrado"><span class="status-dot"></span>Cerrado</span>
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<% } %>
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</td>
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<td>
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<small class="text-muted"><%= new Date(t.created_at).toLocaleDateString('es-ES') %></small>
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</td>
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<td class="text-end">
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<a href="/agent/ticket/<%= t.id %>" class="btn btn-action-view btn-sm">
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<i class="fas fa-eye"></i>
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</a>
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</td>
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</tr>
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<% }) %>
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</tbody>
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</table>
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</div>
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</div>
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</div>
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<!-- Columna Derecha: Catálogo de Departamentos -->
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<div class="col-lg-5">
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<div class="app-card h-100">
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<div class="app-card-header p-3 border-bottom d-flex align-items-center justify-content-between">
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<div class="d-flex align-items-center gap-2">
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<i class="fas fa-network-wired text-purple" style="color: #7c3aed;"></i>
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<h5 class="mb-0 fw-bold" style="font-size: 0.92rem;">Departamentos Activos</h5>
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</div>
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<a href="/admin/departments" class="small text-decoration-none text-primary fw-semibold" style="font-size: 0.78rem;">
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Gestionar <i class="fas fa-cog ms-1"></i>
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</a>
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</div>
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<div class="p-3">
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<div class="d-flex flex-column gap-2.5">
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<% if (departments.length === 0) { %>
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<p class="text-muted text-center py-3 mb-0">No hay departamentos creados aún.</p>
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<% } %>
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<% departments.forEach(dept => { %>
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<div class="d-flex align-items-center justify-content-between p-2.5 rounded-3 bg-light border border-slate-200">
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<div>
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<div class="fw-bold text-dark" style="font-size: 0.84rem;"><%= dept.nombre %></div>
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<small class="text-muted text-truncate d-block" style="font-size: 0.74rem; max-width: 200px;">
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<%= dept.descripcion || 'Sin descripción' %>
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</small>
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</div>
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<span class="badge bg-white text-secondary border px-2 py-1" style="font-size: 0.72rem;">
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Activo
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</span>
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</div>
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<% }) %>
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</div>
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</div>
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</div>
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