feat: inicializacion de Help Desk segun estandar Telcotronics con bitacora de errores e integracion MCP

routes/admin.js

@@ -0,0 +1,153 @@
+const express = require('express');
+const router = express.Router();
+const bcrypt = require('bcryptjs');
+const { isCompanyAdmin } = require('../middleware/auth');
+const User = require('../models/User');
+const Department = require('../models/Department');
+const Ticket = require('../models/Ticket');
+
+router.get('/dashboard', isCompanyAdmin, async (req, res) => {
+    try {
+        const users = await User.findAll(req.session.user.company_id);
+        const tickets = await Ticket.findAll(req.session.user.company_id);
+        const departments = await Department.findAll(req.session.user.company_id);
+        const stats = await Ticket.countByStatus(req.session.user.company_id);
+        res.render('admin/dashboard', { users, tickets, departments, stats });
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al cargar dashboard');
+        res.redirect('/');
+    }
+});
+
+router.get('/users', isCompanyAdmin, async (req, res) => {
+    try {
+        const users = await User.findAll(req.session.user.company_id);
+        res.render('admin/users', { users });
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al cargar usuarios');
+        res.redirect('/admin/dashboard');
+    }
+});
+
+router.get('/users/create', isCompanyAdmin, (req, res) => {
+    res.render('admin/create-user');
+});
+
+router.post('/users/create', isCompanyAdmin, async (req, res) => {
+    const { nombre, email, password, rol } = req.body;
+    if (!nombre || !email || !password) {
+        req.flash('error_msg', 'Todos los campos son obligatorios');
+        return res.redirect('/admin/users/create');
+    }
+    try {
+        const existing = await User.findByEmail(email);
+        if (existing) {
+            req.flash('error_msg', 'El email ya existe');
+            return res.redirect('/admin/users/create');
+        }
+        const hashedPassword = await bcrypt.hash(password, 10);
+        const userId = await User.create(req.session.user.company_id, nombre, email, hashedPassword, rol || 'client');
+        req.flash('success_msg', 'Usuario creado exitosamente');
+        res.redirect('/admin/users');
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al crear usuario');
+        res.redirect('/admin/users/create');
+    }
+});
+
+router.post('/users/invite/:id', isCompanyAdmin, async (req, res) => {
+    try {
+        const user = await User.findById(req.params.id);
+        if (!user || user.company_id !== req.session.user.company_id) {
+            req.flash('error_msg', 'Usuario no encontrado');
+            return res.redirect('/admin/users');
+        }
+        const token = await User.generateInviteToken(user.id);
+        const inviteLink = `${req.protocol}://${req.get('host')}/invite/${token}`;
+        req.flash('success_msg', `Link de invitación: ${inviteLink}`);
+        res.redirect('/admin/users');
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al generar invitación');
+        res.redirect('/admin/users');
+    }
+});
+
+router.post('/users/delete/:id', isCompanyAdmin, async (req, res) => {
+    try {
+        const user = await User.findById(req.params.id);
+        if (!user || user.company_id !== req.session.user.company_id) {
+            req.flash('error_msg', 'Usuario no encontrado');
+            return res.redirect('/admin/users');
+        }
+        if (user.rol === 'superadmin') {
+            req.flash('error_msg', 'No puedes eliminar al superadmin');
+            return res.redirect('/admin/users');
+        }
+        await User.delete(req.params.id);
+        req.flash('success_msg', 'Usuario eliminado');
+        res.redirect('/admin/users');
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al eliminar usuario');
+        res.redirect('/admin/users');
+    }
+});
+
+router.get('/departments', isCompanyAdmin, async (req, res) => {
+    try {
+        const departments = await Department.findAll(req.session.user.company_id);
+        res.render('admin/departments', { departments });
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al cargar departamentos');
+        res.redirect('/admin/dashboard');
+    }
+});
+
+router.post('/departments/create', isCompanyAdmin, async (req, res) => {
+    const { nombre, descripcion } = req.body;
+    if (!nombre) {
+        req.flash('error_msg', 'El nombre es obligatorio');
+        return res.redirect('/admin/departments');
+    }
+    try {
+        await Department.create(req.session.user.company_id, nombre, descripcion || '');
+        req.flash('success_msg', 'Departamento creado');
+        res.redirect('/admin/departments');
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al crear departamento');
+        res.redirect('/admin/departments');
+    }
+});
+
+router.post('/departments/update/:id', isCompanyAdmin, async (req, res) => {
+    const { nombre, descripcion } = req.body;
+    try {
+        await Department.update(req.params.id, nombre, descripcion || '');
+        req.flash('success_msg', 'Departamento actualizado');
+        res.redirect('/admin/departments');
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al actualizar departamento');
+        res.redirect('/admin/departments');
+    }
+});
+
+router.post('/departments/delete/:id', isCompanyAdmin, async (req, res) => {
+    try {
+        await Department.delete(req.params.id);
+        req.flash('success_msg', 'Departamento eliminado');
+        res.redirect('/admin/departments');
+    } catch (error) {
+        console.error(error);
+        req.flash('error_msg', 'Error al eliminar departamento');
+        res.redirect('/admin/departments');
+    }
+});
+
+module.exports = router;