feat: inicializacion de Help Desk segun estandar Telcotronics con bitacora de errores e integracion MCP

config/db.js

@@ -0,0 +1,14 @@
+const mysql = require('mysql2');
+require('dotenv').config();
+
+const pool = mysql.createPool({
+    host: process.env.DB_HOST,
+    user: process.env.DB_USER,
+    password: process.env.DB_PASSWORD,
+    database: process.env.DB_NAME,
+    waitForConnections: true,
+    connectionLimit: 10,
+    queueLimit: 0
+});
+
+module.exports = pool.promise();